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OIT Support Center - Help Desk: Adding a Banner Printer


Requirements

Banner batch report printers must meet the following requirements:

  • Have built-in print language engine for either PostScript ® or HP PCL. Printers that only support "Host-based printing" (uses CPU on attached workstation [PC or Mac, etc] to image each page) or uses proprietary page imaging protocols (e.g., HP JetReady) can not be used to print Banner batch reports.

  • Be network addressable (have a TCP/IP address and DNS name entry). Printers connected directly to workstations via serial, USB, or parallel cable are NOT supported.
    Printers without built-in network capability can usually be networked by using an HP JetDirect unit (or similar type of product). This requires a separate Ethernet cable and port at printer location.

  • Support LPD protocol on port 515 (usually via network card or HP Jet Direct unit).

Most printers can print "self-test" or "configuration" pages that shows the installed features and settings. The HP LaserJet model 4 and 5 printers can print this page via the "TEST MENU" using the operator control panel. For an HP 4000 and 8000 series printer, go to the "INFORMATION MENU" and select the "PRINT CONFIGURATION" item. If the printer connects directly to the Ethernet, this "configuration" page usually contains the IP number, gateway address, and subnet mask information. This page should be printed after the printer is configured for network access. Fax a copy of this page to the FAX number listed below. This copy is kept on file and is used to help troubleshoot problems that may occur.

Steps to get printer added to Banner system

  1. Configure printer for network access (know the IP address assigned).

  2. Print printer configuration pages (either via front control panel or web interface) and FAX them to 1-907-450-8379. If that FAX number is busy or not answering, try alternate FAX number 1-907-450-8381.

  3. Fill out and submit the Banner Printer Request Web Form using this link.

  4. If you have any questions about the process, send an email to Banner Printer Questions (sdbannerprinter@email.alaska.edu).

If you have questions that prevent you from completely filling out the form call the OIT Support Center at 450-8300. If there are any questions about the submitted information, someone will call to clarify. After the printer has been added, a test page will be sent and the contact person will be called to verify that the printer worked correctly.

Updated 03-27-2007


Banner Links

Banner 7 FAQ
Banner Printer FAQ
Adding a Banner Printer
Banner Printer Naming Standard
Banner Printer Codes
Banner Printer Department Codes
Cancel or Remove an Existing Print Job
Types of Banner Printers

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