Distributed technicians, located at departments, units and rural sites of the University of Alaska Fairbanks campus, are partners with the Division of Computing for the purpose of utilizing Microsoft software distributed under the Microsoft Licensing Agreement for use by UAF faculty and staff.

Distributed technicians are recognized by means of a signed service level agreement that is updated each fiscal year. The agreement must be signed by both the technician and their supervisor. Access the current SLA.

Distributed technicians may submit job tickets for their department in one of two ways:
Call in your ticket by dialing x4002.
Email your ticket info to techticket@uaf.edu
Information to include when calling or emailing is your name, contact number and user name (for email response), a brief one-line description of the problem followed by a full description of the problem and any troubleshooting attempts you have tried. Please specify how you wish to be notified when work is completed.

Download the Program Guide: (.pdf version, 411k)

Or visit:

www.microsoft.com/education/?ID=CampusAgreement

List of 2003-04 Microsoft Software

*Checkout Form for Work Installs

*Checkout Form for Home Installs

*Software Media available from the Rasmuson Library to UAF Faculty and Staff.

Current list of recognized UAF campus Distributed Technicians
(Please remember it is your responsibility to notify DCC if you no longer are the recognized distributed tech for your unit. Send updates to fxasd@uaf.edu)

Distributed Technicians with current, signed SLAs on file with DCC may access the software ISOs from this link. Login and password are required.
Access MLA Software